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Dell G5 5587 overheating

Dell G5 5587 overheating

_CB_2202

Thank you guys for your help. I went into the bios and restored the bios to factory settings. It is not downclocking so hard as it used as per my testing currently I just tested in valorant. It is now downclocking to 2ghz rather than 1ghz or below in valorant. I will test it in apex and gta 5 and let you know. Honestly thank you guys. This is my first time using reddit and it was a really good experience.


JustABagOfLowIQ

Really glad that you had a good first experience. Like another comment said, really look into undervolting your cpu and GPU. I've been looking around the interwebs and it seems that throttling was a problem for everyone with this laptop, and that undervolting the CPU is the best way to help decrease the amount of throttling. Here's my two-cents on the long-game so take it with a grain of salt. Your laptop sells for $5-700 used on eBay rn. With that money you can use it to get a newer budget gaming laptop. I found the Acer Nitro 5 with Ryzen 4800h and GTX 1650, for ~$700 from best buy. The GTX 1060 is about due for an upgrade in the next year or two, and it might be better to sell now before that gen of laptop loses a lot of value. I did this, upgraded from a 2060 laptop to a 3060 laptop with no cost to me. Again take this w/ a grain of salt. Take care!


_CB_2202

Dell doesn't let you undervolt the cpu as the options in intel XTU are grayed out. About GPU I will try to do that. I may think about selling it I don't know.


Goodguygoodg

The problem is you’re cpu intel cpu over heat easily some things you can try is playing in a cold place or where there will not be any sun coming at it


_CB_2202

It doesn't help I tried playing in a air conditioned room but it does the same thing. The Cpu temps are around 90c


Goodguygoodg

Honestly idk what to do then


_CB_2202

I tried a lot to fix it but nothing helps the only solution I have is to disable turbo boost (which locks the processor to 2.2ghz) but still the cpu goes down to 1.1 ghz. Still thanks for your help dude.


JustABagOfLowIQ

If you've never repasted it, do that. Never play on a soft/cushy surface, and try using a cooling pad. If I recall, when I had mine, I could change the fan settings in the Dell control surface, maybe check that? edit: I read your comment, the Dell G5's had a terrible cooling solution. temps around or above 90C are normal for that laptop, I still don't know why it's throttling though.


_CB_2202

Dell support did replace my whole cooling system so that sort of repasting. I have kept the laptop at ultra performance mode in the dell power manager. I would have been ok if it would have throttled down to lets say 3ghz but it goes down to 800mhz the whole system becomes unusable.


JustABagOfLowIQ

Try gaming it on the plan below ultra performance. It probably will decrease the TDP, and help with heat. There's still a chance that the cooler isn't making great contact with the CPU die, so if you feel comfortable with it, I would still take it apart and check/repaste. Only if you feel comfortable enough to do it, I don't want to wreck your laptop ;-)


_CB_2202

Ultra performance is the only good mode all else are bad. About repasting I wont try to do that. Thanks anyway man.


JustABagOfLowIQ

One last thing to suggest. Disabling boost. https://www.dell.com/community/Inspiron/How-can-I-turn-off-Turbo-Boost-on-a-G5-5587-with-a-i5-8300H/td-p/7345904 Boost uses more Wattage to push the CPU to higher clock speeds, and can create a bunch of heat without improving performance all that much. You can try turning off turbo boost in the BIOS and see if it helps. I did it on my Ryzen laptop and temps dropped by 10-20C (performance decreased by abt 2%), though it may be different on Intel.


_CB_2202

Up till now I used the same solution. thanks anyways


MaxPayne4life

Do a clean windows install using Media Creation Tool. U need a USB


_CB_2202

really windows is the culprit .


MaxPayne4life

It should solve most of your issues. if your cpu still doesn't behave like it should then it could be hardware failure.


_CB_2202

okay thanks but I would like to try something else before that because I have important that I would have to backup


rawevoli

This guy is either trolling or 12 years old. Either way don't listen to this and no you don't need a USB drive or any software to install a fresh copy of windows but I can garurentee that wont fix your problem anyways. Take it off that Dell ultra performance and create a custom power plan in control panel.


_CB_2202

Do you think the ultimate performance mode power plan is good in windows power options?


Benji7s7s

Try thermal repaste or call service center and tell them to do it That should fix it If not then its a software issue


_CB_2202

They did change the whole thermal system.


External-Version-254

1.undervote your CPU 2.Disabling CPU turbo mode while playing not so demanding games like CSGO 3.Manually config your fan speed throught the MSI afterburner, Asus Armoury Crate... 4.Use Vacuum Cooler (it's very noisy) 5.Use Cooling pad ..usually those kinds of pads with 4 or 5 fan


_CB_2202

I am thinking of buying a cooling pad lets see.


LordQuaggan3

Dell's gaming laptops do have poor cooling, but this level of power limit throttling is not related to that. It is purely a software bug. I have the previous gen laptop before G series rebranding (Inspiron 7567 with i7-7700hq + 1050ti) and had the exact same issue. I made a guide to fix it here: [https://www.reddit.com/r/Dell/comments/a27e1l/finally\_permanently\_fixed\_dell\_inspiron\_power/](https://www.reddit.com/r/Dell/comments/a27e1l/finally_permanently_fixed_dell_inspiron_power/)


_CB_2202

I will surely look into it. Thanks


_CB_2202

Are you sure dude it will help and not brick my computer?


LordQuaggan3

I am certain, around 20 people have DM-ed their results after trying it so far and it has either worked perfectly or, worst-case scenario, just had no effect. Just note that without power limit throttling, your CPU might get quite hot and so you might want to disable turbo boost or similar if it is too extreme. It is very easily reversible as well - if you are just uninstalling the drivers in device manager you can just scan for hardware changes and they will reinstall. If you are using the registry tweak to stop them auto-installing you can just delete that registry entry and if you changed the folder permissions to stop them being downloaded, you can just delete the folders and Windows will redownload them.


_CB_2202

ok I will try and share the results with you.


LordQuaggan3

Awesome, thanks! If it doesn't help or those drivers are not visible in device manager for whatever reason, there are some other possibilities as well. I recently found this video [https://www.youtube.com/watch?v=nEm5jpX1LWc](https://www.youtube.com/watch?v=nEm5jpX1LWc) on a more recent G7 laptop (with an Intel 10th gen CPU instead), which has a similar power limit throttling software bug but due to a different buggy Intel driver that might be worth looking at.


_CB_2202

Thanks man, currently I am busy with somethings so I will do it later.


coolzville

Hopefully, you haven't updated your bios yet as that will cause Intel XTU from undervolting. But as many have stated undervolting and repasting is all you can really do for these things. A cooling pad might help 1-2 degrees but that's it. Liquid metal would be best, but it's a real pain.